Successful applicants usually have at least some college course work. A bachelor's degree is common as well as experience working with the mentally ill population. The job requires the ability to work in a high stress environment, maintaining working relationships with coworkers while being self motivated and able to work independently. There are about 13 full-time Mental Health Technicians and usually 15 to 20 on-call technicians.
Full time staff are often but not always hired from the on-call pool. This is due to the unique nature of the Crisis Center, and getting equivalent experience in a different facility is uncommon. The staff turnover rate for full-time staff is approximately 20% yearly.