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1. How am I supposed to pay my child support while I am incarcerated?

While you are incarcerated, your obligation will add up each month. When you are released, we expect you to begin making payments. We will not garnish your stipend while you are incarcerated, but we might garnish your employment income. Of course if you have a source of income, you are welcome to make payments on your obligation while you are incarcerated.

2. Where do I pay my monthly payment?

Payments are to be remitted to:
The NCSPC (or Nebraska Child Support Payment Center)
P.O. Box 82600
Lincoln, NE 68501-2600

For additional payment options please refer online at Nebraska Child Support. In Lincoln there is a payment kiosk located at 421 South 9th Street. It is available from 6 a.m. until 8 p.m. central time, Monday through Friday.

3. What agency sends my child support payment to me?

The Nebraska Payment Center, operated by the Nebraska State Treasurer.

4. If there is money paid on my case, will I actually receive the entire amount paid?

It depends on how much was paid and if the person responsible has other cases. If the person responsible does not send in the current monthly amount, or if the person has more than one case and not enough money is paid each month to pay the current obligation in each case, you may receive less than your monthly amount.

5. How do I check if any payments have been received on my case?

Payment information can be generated through the Customer Call Center's automated system, by calling toll free 877-631-9973.

6. How do I receive my child support monthly payment if the person responsible for paying child support is paying the support ordered amount in another state?

The enforcing state will forward all payments received from the person responsible for paying child support to the Nebraska Payment Center to be disbursed to the receiving person or persons in Nebraska.

7. If taxes are intercepted, who will receive the payment?

Payments received by the tax intercept program pay any debt owed to the State of Nebraska. If there is a remaining amount available after the State is paid, and there is a balance owed to the custodial parent, the remaining taxes would be applied. If there is no remaining balance owed to the custodial parent, the additional money received would be refunded to the party responsible to pay the child support.

8. How long does the intercepted payment take to be applied on my account?

Depending on what time of the year the intercept is done, the payment can be credited within a few weeks to several months from the time the refund is actually intercepted.

9. If my paycheck has child support withheld and I think it is too much, who do I call?

You can contact the Nebraska Child Support Customer Call Center at 402-441-8715 or 877-631-9973 (toll-free).